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This position is responsible for marketing and sales training of contractors in the assigned region. The Product Trainer coordinates training schedules and provides training, product demonstrations and showcasing at businesses as needed.
ESSENTIAL DUTIES:
Prepares presentation materials and marketing/sales correspondence and conducts technical training sessions for contractors, plumbers and customers on product features, functions and installations of new and current company products
Conducts trainings, lunch and learns, and counter days to train wholesalers, sales reps, and distributors on product
Travels throughout assigned territory to call on regular and prospective customers
Investigates and resolves customer problems
Meets with contractors and plumbers at job sites to assist in troubleshooting, sizing, and training.
Answers technical questions related to product selection, specifications and installations in order to assist contractors, plumbers and customers
May assist in coordinating the installation and servicing of Company products at customers’ location4
Collaborates and meets with other departments to remain up to date on latest information on products
Evaluates new products and develops specs using knowledge gained in customer interactions
Performs special projects and other miscellaneous duties as assigned by senior management
Attends trade shows as needed
Prepares activity reports and submits to Regional Sales Manager
Any or all duties assigned by supervisor