This position is responsible for marketing and sales of the company’s products in the West Coast of the US, including Northern CA, ID, MT, UT, AK, AZ, NV, and HI. Targets builder businesses and contractors to market products.  In addition, provides training and product demonstrations and showcasing at builder businesses as required. 

ESSENTIAL

• Compiles lists of prospective customers for use as sales leads, based on the information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers on sales floor or by phone.
• Displays or demonstrates product using samples or catalog, and emphasizes salable features.  Schedules, coordinates and facilitates showcasing of product at “counter days” at builder sites.
• Quotes prices and prepares sales contracts for orders obtained.
• Attends trade shows.
• Conducts on-going research on new markets and competitors.
• Responsible to correct Accounts Receivables from the clients in charge.
• Plans and produces sales promotions such as rebate programs.
• Supports the development of after service networks.
• Communicates pricing strategy and program with manufacturer reps in the west coast region
• Answers technical questions related to product selection, specifications and installations in order to assist contractors, plumbers and customers.

• Investigates and resolves customer problems with deliveries.
• May assist in coordinating the installation and servicing of the company’s products at customers’ sites.
• Plans and conducts technical training sessions for contractors, plumbers and customers on the product features, functions, installations of the company’s current and new products.

• Works with other inside sales representatives to keep account activities and literature up to date.  May assist with magazine advertisement design and placement.
• Tracks stock levels.
• Enters new customer data and other sales data for current customers into computer database.
• Prepares daily activity reports and submits to the National Sales Manager
• Prepares reports of business transactions and keeps expense accounts.

ROUTINE

• Prepares marketing and sales correspondence and presentation materials.
• Prepares technical reports based on the customers’ comments and problems for development.

• Evaluates new products/features and develops specs using knowledge gained in customer interactions.

• Reviews and advises on overall business conditions.

• Seeks more efficient and less expensive ways in work processes to contribute toward company’s overall profit

• Performs special projects and other miscellaneous duties as assigned by management
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with supervisors, office staff members and outside contacts.
• Complies with all company policies and procedures.

• Responsible for maintaining a clean and safe working area by participating in all aspects of the 5S Program

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
• Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue.
• Ethics - Treats people with respect; Keeps commitments.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Strategic Thinking - Analyzes market and competition; Adapts strategy to changing conditions.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work. Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Bachelor's degree in any field from a four-year college or university; three-five years related experience in sales & marketing and/or training; or equivalent combination of education and experience.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software (Microsoft Word), spreadsheet software (Microsoft Excel), internet software, presentation software (Microsoft PowerPoint), and email software (Microsoft Outlook).

Other Tools & Equipment:
In addition to the use of typical office equipment including computer, phones, printers, copiers, fax, etc., must be familiar with test equipment (manometers, multimeters) and general and specialized tools related to industry. 

Certificates and Licenses:
 Valid and current state driver’s license.

Supervisory Responsibilities:
None.

Work Enviroment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required to travel frequently by both car and plane. Frequent overnight stays are required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus. Ability to drive car and clean DMV report required.