CASE STUDIESChili's Grill & Bar

When a Chili’s Grill & Bar Restaurant in Raynham, MA experienced many store closures due to failure of their 199,999 BTU, 100 gallon commercial tank unit, they knew they needed to make a switch to a better alternative. Not only were they losing business for one or more days with the repairs/replacement to their water heater, but they also had to incur the expensive repair/replacement costs.
To find a permanent solution, the Chili’s restaurant contacted Facilities Resource Group, who performed a complete testing and assessment of the site and came up with the Noritz Tankless Water Heater Solution that would fit the Chili’s restaurant’s needs. The Noritz tankless water heater would offer durability and redundancy, which the previous commercial tank was unable to provide. Noritz’s high grade, quality engineered tankless water heaters are built to last and deliver long term performance. Should any one of the Noritz units in a multi-system setup need any service or repairs, this could be done without compromising the business. The other units online would continue to provide hot water efficiently and properly.  


Location: Chili's Grill & Bar Restaurant
City: Raynham, MA


Noritz location: Indoor installation (mechanical room)


Noritz units: Four NCC199-DV
Noritz Accessories: Isolator Valves (IK-WV-7) and  System Controller (SC-201-6M)
Fuel Type: Natural Gas
Gas Consumption: Max. 199,900 btuh – Min. 11,000 btuh
Flow rate performance: 0.5 – 11.1 GPM
Temperature settings: 100 – 181.4°F
Warranty: 5 years on heat exchanger and parts (non-prorated)


Case Study

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